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» freight policy

Salon Supplies Delivered

*CAPPED FREIGHT ALL OVER AUSTRALIA

FREIGHT FOR ALL ORDERS OVER $150 IS NOW CAPPED AT $1* 

FREIGHT TERMS FOR ALL ORDERS UNDER $150.00 Commencing as of 1st January 2016

*Capped and Subsidised Freight Conditions

Exclusions:  

– Orders designated to include flammable goods

– Orders supplied at a contract price

– Oversize items

– Items marked as “Freight Extra”

 NT and WA   – All orders will incur subsidised freight charges (maximum $90 per pallet)

Terms of Service

When your order is processed, a customer representative will contact you for payment and notify you of freight charges

Express services will be charged accordingly

Orders are delivered on business days only, not Weekends or Public Holidays

Orders will not be shipped to a PO Box number

If you live in a rural or outback area you may experience a longer delivery time

If we are price matching – refer to price matching terms & conditions

No freight is charged for orders that are picked up from a store, but payment must be made at the time of order. A handling fee will also be included.

International Shipping
Freight costs for overseas orders are based on the exact measurements and weight per order.
A sales representative will email you a quote for freight before commencing with your order. 
Alternatively you can arrange your own courier service.

Why is there a small handling fee of $3.00 per order?
All deliveries require special shipping procedures to comply with postal and courier regulations, including new measures for the handling of dangerous goods. This small fee commenced as of July 1st 2014 to cover to this extra process.